Returns & Exchanges Policy
At Al Haramain Perfumes, we strive to ensure your complete satisfaction with every fragrance purchase. If you are not entirely pleased with your order, you may return unopened and unused products within 14 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our dedicated customer support team via email or our online portal with your order number and the reason for the return to receive an authorization code.
Pack Securely
Place the unused perfume in its original luxury packaging and include all protective seals to ensure the item is not damaged during transit back to our warehouse.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized courier location; please retain your tracking number for reference.
Receive Your Refund
Once our quality control team inspects the returned item and verifies its condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing