Frequently Asked Questions
Everything you need to know about our luxury fragrances and services.
What is the difference between Perfume Oil (Attar) and Eau de Parfum?
Our concentrated perfume oils (Attars) are alcohol-free and offer a long-lasting, intimate scent profile applied directly to pulse points. Eau de Parfum (EDP) contains alcohol and is designed for better projection and sillage when sprayed on skin or clothing.
Do you offer international shipping?
Yes, Al Haramain Perfumes ships to most countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that customs duties may apply depending on your local regulations.
How can I ensure my fragrance lasts longer throughout the day?
For maximum longevity, apply your fragrance to hydrated skin or pulse points such as wrists, neck, and behind the ears. Storing your perfume in a cool, dark place away from direct sunlight and humidity also preserves the integrity of the essential oils.
What is your return and exchange policy?
Due to the nature of beauty and fragrance products, we can only accept returns or exchanges for items that are unopened, unused, and in their original sealed packaging within 14 days of delivery. Damaged items must be reported immediately upon receipt.
Are your products authentic and original?
Absolutely. When you shop through our official store, you are guaranteed 100% authentic Al Haramain products, sourced directly from our manufacturing facilities in the UAE to ensure the highest quality standards.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay for a secure and seamless checkout experience.